13 Fitzroy Street, London, W1T 4BQ. Tel: 020 7755 3192 Email: info@fitzroviapartnership.com @Fitzpartnership © The Fitzrovia Partnership 2020

Reducing Costs – First Mile

First Mile are our preferred suppliers for waste collection and removal. They collect all forms of waste ans recyclables and help businesses to leave a greener footprint.

Main Contact Name: Hannah Goldsmith
Email: Hannah.Goldsmith@Thefirstmile.co.uk
Phone: 0203 735 5587

Recovery Plan Covid-19
First Mile have continued to collect 7 days a week and make extra collections to offices when needed. Please see below what First Mile offer to members now and what will happen once members return to work.

At the moment, First Mile will always offer free next day delivery. If a business needs sacks or other waste and recycling provisions, they can place an order on the portal or call Customer Service and the products will be delivered the next working day.

For businesses now working from home, they might have an increase of the amount of waste produced that the council cannot collect, and so need an extra collection. They offer a next-day clearance collection service, where they can collect any waste – bulky waste, bagged waste or loose waste.
This service is quoted per collection, so members need to send a description of the waste and photo of the waste that needs clearing to Customers@thefirstmile.co.uk and First Mile will get back to them same-day with a quote for the removal.

Businesses may also need a confidential waste collection if they’re working from home, which they can also collect, and process it in the same trusted and secure way as usual.
The customer would just need to send an email with a description of the waste to Customers@thefirstmile.co.uk and it will be collected on the next working day.

On return to offices, First Mile can always attend same-day for extra collections for waste that’s left outside (recycling, rubbish and food), and we can always attend next working day for in-office collections (confidential waste, WEEE).
Allocations will be renewed on April 01 2020, which is great news! This means that all members can order their free (subsidised) The Fitzrovia Partnership recycling sacks and stickers on the 1st.

See full recovery pack


Reducing Costs – GMA

GMA is our preferred IT, Cyber Security and Telecoms service provider

Main Contact Name: Gregory Micallef
Email: sales@gmal.co.uk
Phone: 020 8778 7759

GMA help businesses to have a secure and efficient IT systems. Their services range from email support, VPN and internet support, web and digital services to telephone services and more.

Recovery Plan Covid-19
Asking staff to work from home has been a new concept for some businesses. This may provide businesses with the want/willingness to continue some aspects of this once lockdown restrictions have been eased/lifted:

GMA have put together a list of things worth consideration when you have staff returning to the office after a prolonged period of remote working.

• All the equipment that you have sent employees home with must be returned if they are not continuing to work remotely in some capacity.  Check the items back in using the serial number logs taken when the equipment was given out.

 • Decide who no longer requires VPN access and remove.  Don’t forget to cancel any additional licences (read the cancellation information) and bandwidth purchased for remote working if it is no longer required.

 • Keep alerting all staff to the possibility of email-borne threats and other social engineering attacks.  There will always be scams, phishing attacks, and other threats.  You are now in the habit of alerting staff to possible attacks…keep this going.  As always, the message to employees should be to not open unfamiliar emails and certainly don’t click on any attachments or links to external pages from any suspect emails.

 • Continue to make employees aware that they must use only strong, unique passwords to sign-in to your network, and that these details should be changed regularly e.g. every 3 months and that multi-factor authentication is still being used by employees.

 • USB drives sometimes contain sensitive data and can easily be lost, the advice on this remains the same.  They are also an easy way for malware to find its way onto your computers.  We strongly recommend using anti-virus tools where appropriate, only allow products supplied by your organisation to be used, protect data at rest on removable media, request that staff use alternative means of transfer such as cloud storage or collaboration tools.

 • Communicate with your staff, let them know how returning to the workplace will happen.  Provide advice and support where necessary, this may not be a simple transition.  Some people will want to get back to the workplace very quickly, others may find it noisy and disruptive for a short while whilst they reconnect with commuting to work and being in the workplace.

• In order to work remotely and still collaborate you took advantage of technology.  Is this the new way of working for the business? If not and you are going back to the way you worked before the crisis cancel any licenses no longer required (read the cancellation information) and ensure that all staff know what software to use and procedures and policy to follow.

 • If you are continuing to allow some staff remote working, then please keep in place any policies brought in for a device is lost or stolen.

 • This situation also highlights how business continuity planning and disaster recovery plans should have disease epidemic and pandemic scenarios built-in to them for the future, and this situation is likely to expose what work needs to be done by many companies in the months and years to come.  Embracing the technology now will provide SME’s and larger organisations the ability to move forward in a world where remote working may become the new norm’. 

If members are unsure about any of the items above or have other questions, please do not hesitate to contact savings@fitzroviapartnership.com or contact GMA directly using the details provided above.


On Return

Once businesses return to their bases, GMA can continue to manage IT and telecom services for member businesses at a preferred rate. Please contact savings@fitzroviapartnership.com to find out more.

See full recovery pack


Reducing Costs – WINNS Security Services

WINNS Services provides protection of buildings.

Main Contact Name: Alan Davies
Email: alan.davies@winnsservices.co.uk
Phone: 01702 713100

Current situation during Covid-19
Due to the current events, a lot of premises are being left unattended and thereby vulnerable. WINNS can provide temporary cover priority our return to work, whether it be concierge, static guards, key holding or mobile patrols. All our staff are trained & licensed SIA Officers who will work to agreed site instructions.

Recovery situation post Covid-19
Once members have moved back to their offices, if businesses would like to either introduce security into their business or would like to change their security management company; Winns are also able to provide a longer term service to members at preferred rates.

If you require assistance contacting the suppliers or on what you should be considering before moving your staff back into the office, please email savings@fitzroviapartnership.com.

See full recovery pack


Reducing Costs – Siren Training

Siren Training is our preferred provider of First Aid and Fire Safety Training

Main Contact Name: Ben Plummer
Email: ben@sirentraining.co.uk
Phone: 0203 740 8088

With a wealth of experience from the emergency services, Siren deliver the most relevant, interesting and informative training. Public courses for individuals are delivered everyday. Learn your lifesaving training from real lifesavers – not a textbook!

Recovery Plan Covid-19
Currently working from home provides the perfect opportunity for your staff to up-skill themselves. Siren Training are continually looking for ways to improve the service that they provide to customers. One way that member businesses can benefit from their services is by taking on e-Learning remotely from home. Currently Siren is only running accredited Fire Marshal Training online; but the number of courses will increase as Emergency First Aid options are explored. 

Furthermore, whilst free onsite training has been temporarily suspended by The Fitzrovia Partnership, this is a perfect opportunity to contact training@fitzroviapartnership.com and advise what courses your company would like to see in the future.

On return to offices, Siren Training have vouched to provide our member businesses with 15% off on all onsite group courses. This is simply as an addition to The Free Onsite Training that the Fitzrovia Partnership provide to members. To receive this, contact training@fitzroviapartnership.com outlining:

  • The course that you would like to book
  • The amount of staff attending
  • Location course will be held
  • The date you would like the course.

See full recovery pack


Reducing Costs – Transport and Courier

Main Contact Name: Patrick Sullivan
Email: Patrick.sullivan@crawfordsoflondon.co.uk
Telephone Number: 020 8752 8035

Current situation during Covid-19
In instances where members need to be transported to their offices to collect items or if key workers need a clean, safe and private form of transport to work (to mitigate the chances of infection), Crawfords are able to assist members, providing a services at a preferred rate for The Fitzrovia Partnership members.

Recovery situation post Covid-19
Once members have moved back to their offices, if businesses would like to either introduce security into their business or would like to change their security management company; Winns are also able to provide a longer term service to members at preferred rates.

Crawfords will be able to assist members by getting them back in to the office in a clean and safe vehicle. We will also be able to offer our courier services to collect any equipment that needs to be brought back to the office.

If we can be of any assistance or if you have any further questions, please feel free to contact us as we will be working all the way through the Pandemic.

If you require assistance contacting the suppliers or on what you should be considering before moving your staff back into the office, please email savings@fitzroviapartnership.com.

See full recovery pack


Reducing Costs – Full Power Utilities

Full Power Utilities

Full Power Utilities is a well respected utility broker, helping businesses to find the best utility rates possible. With them, and the Fitzrovia Partnership, you can save on your gas and electric bills.

Main Contact Name: Lee Hyams
Email: leehyams@fullpowerutilities.com
Telephone Number: 0203927835

Recovery Plan Covid-19
The current stance from suppliers on a few fronts is not to cancel Direct Debits. This is because late payment fees would still be applicable with several suppliers. The customers usage in this period will fall to next to nothing so in most cases, they will only be charged for the standing charge which is a small daily amount.

Pause breaks with suppliers from what we are seeing is unlikely however as above, business monthly invoices will be extremely low when produced.

The market is extremely low at present. It has fallen for gas and electricity due to current events. If any members renewal is due anytime within the next 12 months, I would strongly suggest they take advantage of the current prices because as soon as this is resolved and we all go back to work, prices will jump back up to previous market rates.

We are here to support members: Please contact savings@fitzroviapartnership.com if you would like to find out more on this topic.

See full recovery pack


Reducing Costs – Libra Connect

Libra Connect is our preferred handyman services provider.
Main Contact: Zack Thompson
Email: zack.thompson@libraconnect.com
Telephone Number: 01245211010

Established in 2002, Libra provides a variety of services such as painting & decoration, Fire Risk and H&S Assessments, plumbing, carpet installation, rubbish removal, furniture construction and much more.

Recovery plan Covid-19
On return to your business, member businesses will have to consider the following to ensure that their premises and staff are safe. Now is a great opportunity to contact our preferred Handyman Service provider to get important work done as staff are out of the office; which means there will be no disruption to work taking place.

If you require assistance contacting the suppliers or on what you should be considering before moving your staff back into the office, please email savings@fitzroviapartnership.com.

See full recovery pack


Reducing Costs – Oracle Solutions

Oracle Solutions provides services for asbestos management, training, surveys and removal.
Main Contact Name: Rianne Scott
Email: rscott@oracleasbestos.com
Telephone Number: 0844 800 0801

Oracle Solutions offer asbestos solutions and training to businesses throughout the UK. They are fully accredited, licensed, certified and insured.

Recovery Plan Covid-19
On return to your business, member businesses will have to consider the following to ensure that their premises and staff are safe.

HSE-recognised, UKATA-certified Asbestos Training
Oracle deliver every type of asbestos course you will ever need – including bespoke training courses relevant to your organisation nationwide such as Asbestos Awareness.

Complete Asbestos Management
Managing your asbestos may be a long or short-term requirement. You can rest easy knowing that Oracle will understand, and are experts in legal compliance when it comes to asbestos management. They will thoroughly outline the asbestos management plan process, and put together the right management plan for your specific needs.

Asbestos Removal – HSE Licensed/Non-Licensed
Oracle also provide nationwide HSE-licensed asbestos removal, remediation and disposal. They can offer you the most cost-effective (as members), fast, safe and quality-driven asbestos removal services available. You will have the best, most highly-trained team to deliver your project – on time and on budget.

Asbestos Surveys – UKAS Accredited
All survey types and testing, delivered to you when you need it nationwide. Oracle offer you fully-compliant and insured information – allowing you to effectively manage your asbestos. You will have fully-trained, certified and highly-experienced asbestos surveying consultants helping you achieve your desired outcome. If you need any type of asbestos survey, inspection or testing, we have the solution you need.

See full recovery pack


Reducing Costs – WINNS Services

WINNS Services provides protection, maintenance and cleaning of buildings, including pest control.

Main Contact Name: Alan Davies
Email: alan.davies@winnsservices.co.uk
Phone: 01702 713100

WINNS Services cleaning solutions includes janitorial services, daily cleaning, periodic cleaning, kitchen deep cleaning, grounds maintenance, high/window cleaning and many other cleaning solutions.

Recovery Plan Covid-19
There’s nothing better than returning to work to a nice clean and safe environment. In order to achieve this, WINNS can offer a sparkle clean that ensures a welcoming environment for staff, clients and visitors.   

WINNS can also offer an electrostatically sanitising spray system. This system guarantees that the working environment is free of COVID-19 and other viruses.    

This system applies a positive charge, ​which adheres to all surfaces and forms a protective layer. This eliminates viruses and bacteria on the surface and offers residual protection for a minimum of 14-28 days. ​This is effective for 72 hours for COVID-19 protection and allows you to continue operating just 30 minutes after the clean.   

This system can be used for precautionary and suspected outbreaks. Please note, if you have a confirmed outbreak, we can provide a full physical deep clean followed by the electrostatically charged spray sanitisation.    

Whilst carrying out these services, we can also flush all the toilets, run the taps and generally check for any leaks and damage. 

Whilst carrying out these services, we can also flush all the toilets, run the taps and generally check for any leaks and damage. 

Pest control on return
WINNS are very conscious that as working patterns change online with Government guidelines  and commercial premises are being left unoccupied for extended periods of time, there is a high probability that over the coming weeks there will be an increase in the levels of pest activity. WINNS can offer return to work inspections and deal with any infestations and damage left by pests.

Moving forward Winns can provide a continual pest control service for members at reduced and competitive rates.

If you require a free quotation, assistance contacting the suppliers or on what you should be considering before moving your staff back into the office, please email savings@fitzroviapartnership.com.

See full recovery pack


Reducing Costs – BNP Paribas

BNP Paribas is a banking group that can help you with any queries regarding business rates. Business Rates is something that all businesses experience the impact of. BNP Paribas have provided a summary of their current position in relation to mitigation. [see below]. If you require any further information, please make contact using the details below.

Main Contact Name:  Emma Nicholson
Email: emma.nicholson@realestate.bnpparibas
Phone: 07810 657488

Business rates Covid-19

See full recovery pack