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Business Secretary warns energy suppliers to end mistreatment of customers
Business Secretary warns energy suppliers to end mistreatment of customers

Business and Energy Secretary Grant Shapps has pledged to crack down on the mistreatment of energy users by suppliers, following reports showing some are doing nowhere near enough to support vulnerable customers.

He has written to energy suppliers calling on them to stop the harmful and anxiety inducing practice of forcibly moving consumers over to prepayment meters without taking every step to support consumers in difficulty.

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