Privacy policy

This privacy notice tells you what to expect us to do with your personal information. It will provide you with our contact details. An overview of the information we collect, use, and why. The lawful bases and data protection rights, where we get personal information from, how long we keep it, who we share it with, and how to complain.

Our contact details

The Fitzrovia Partnership, 5th Floor, 175/176 Tottenham Court Road, London, W1T 7NX, GB

Telephone

02031464260

Email

info@fitzroviapartnership.com

What information we collect, use, and why

We may collect the following data about your business:

• Contact details of staff members via our website, or through our correspondence via phone, email, or event attendance
• Health information (including dietary requirements, allergies, and health conditions) provided by you in relation to events being attended
• This information may include names, job titles, email addresses and phone numbers
• Website user information (including user journeys, IP address, browser type, time zone, and cookie tracking)
• On occasion, we may take photography or videography at our events including attendees
• We record meeting attendees, notes and actions, and on occasion will record these meetings
• Information relating to compliments or complaints

We collect or use the following information for recruitment purposes:

• Contact details (eg name, address, telephone number or personal email address)
• Date of birth
• National Insurance number
• Copies of passports or other photo ID
• Employment history (eg job application, employment references or secondary employment)
• Education history (eg qualifications)
• Right to work information

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with..
• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. 
• Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
• Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
• Demonstrate accountability - as a not for profit, we must be transparent about how our members money is being spent through our activities. 
• To fulfil our obligations arising from contracts entered into with your business
• To provide you with information, products and services we provide you
• To provide you with information about other services we offer that may be of interest to you 
• To notify you about changes to our services
• To administer and improve our website and applications
• To keep our website safe and secure
• To measure or understand the effectiveness of communications and marketing, and deliver relevant information to you

For more information on our use of legitimate interests as a lawful basis, you can contact us using the contact details set out above.

Our lawful bases for collecting or using personal information for recruitment purposes are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

How long we keep information

• We will not keep personal data longer than necessary for the purposes described in this policy. 
• Retention periods vary depending on the type of data and the reason it is held
• We keep your information for as long as you are a member organisation, or working within a member organisation. 

Who we share information with

Others we share personal information with

• Relevant regulatory authorities

How to complain

If you have any concerns about our use of your personal information, you can make a data protection complaint to us:

Email: info@fitzroviapartnership.com

Telephone: 020 3146 4260

Post: 5th floor, 175\/176 Tottenham Court Road, London W1T 7NX

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. 

The ICO’s address:

ICO Head Office
4th Floor, No.3 Circle Square
5 Hawkshaw Street
Manchester
M1 7BL

Helpline number: 0303 123 1113 
Website: https://www.ico.org.uk/make-a-complaint