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Partnerships and Business Development Manager
Job Title: Partnerships and Business Development Manager
Salary: Up to £40,000
Department: Policy and Place
Line Manager: Director of Policy and Place
Date: January 2026
Location: 175-176 Tottenham Court Road, London W1T 7NX and the surrounding local area as required to carry out duties of the company
Hours: Full-time, 9:00am–5:30pm, Monday to Friday (some out-of-hours work required with one day work from home)
Job Purpose
The Partnerships and Business Development Manager is responsible for securing and sustaining business and property support for The Fitzrovia Partnership, with a primary focus on ballot delivery and long-term levy payer engagement.
The role leads the practical management of the Camden and Westminster occupier ballots, voluntary membership, property forum and targeted engagement activity. It is delivery-focused and process-driven, ensuring that engagement activity is well planned, well recorded, and directly supports successful ballot outcomes.
Working closely with the Marketing and Communications team, the postholder ensures engagement activity is aligned with wider messaging and campaigns, while retaining clear ownership of relationships, follow-up, and conversion.
Key Duties and Responsibilities
Business and Property Engagement
- Lead direct engagement with levy-paying businesses and property owners through meetings, visits, calls, and structured follow-up.
- Build and maintain strong working relationships with key decision-makers, ensuring consistent and informed dialogue.
- Develop, lead and manage engagement plans for priority occupiers and property interests, with clear objectives and outcomes.
- Act as a first point of contact for ballot-related queries and engagement issues.
Ballot Management and Delivery
- Manage the end-to-end occupier ballot process, working with the billing authority to ensure compliance with statutory requirements and deadlines for the 2027 Camden and 2028 Westminster ballots.
- Maintain detailed ballot timetables, engagement trackers, and risk logs to support back-to-back ballots.
- Coordinate internal inputs to ballot materials, ensuring engagement intelligence informs content and targeting.
Voluntary Membership
- Manage the development and delivery of a voluntary membership offer alongside statutory levy arrangements.
- Identify, engage, and convert voluntary members, tracking participation and renewals.
- Ensure voluntary members receive clear value through engagement, access, and communication.
Project Management
- Plan and deliver targeted engagement campaigns in support of ballots and priority projects.
- Manage engagement activity as structured projects, with defined milestones, actions, and reporting.
- Work closely with Marketing and Communications to align engagement activity with campaigns, while retaining ownership of delivery, follow-up, and outcomes.
- Support delivery of engagement-led projects such as property forums, briefings, and issue-based meetings.
CRM, Data and Insight
- Take ownership of CRM use for engagement, ensuring all interactions, outcomes, and next steps are accurately recorded.
- Maintain high data quality to support ballot readiness, reporting, and audit requirements.
- Produce regular engagement reports showing coverage, risks, gaps, and progress towards ballot thresholds.
- Use CRM insight to prioritise effort and guide engagement strategy.
Governance and Reporting
- Prepare clear written updates, briefings, and summaries for senior leadership, the Board, and relevant sub-groups.
- Ensure engagement activity complies with data protection and internal governance requirements.
- Support audit trails and evidence requirements associated with ballot delivery.
Ways of working
This role works closely with the Marketing and Communications team to ensure consistency of messaging, timing, and audience targeting. However, it remains distinct in its focus on relationship management, ballot mechanics, CRM discipline, and delivery of outcomes, rather than content creation or communications strategy.
Company Values
All colleagues are expected to demonstrate The Fitzrovia Partnership’s six core values:
- Ambitious – Committed to bold objectives and clear outcomes.
- Excellence – Strive for high standards and meaningful value.
- Impact – Act with intention and deliver lasting, positive results.
- Integrity – Work honestly, transparently, and respectfully.
- Collaborative – Work effectively with colleagues and partners to achieve shared goals.
- Innovative – Open to new approaches, learning, and improvement.
Person Specification
Skills and Experience
- Strong and proven experience in business engagement, membership, stakeholder management, or business development in a place-based or membership organisation.
- Demonstrable experience in a commercial development role, or strong evidence of meeting conversion targets in a B2B environment (for example, membership, sponsorship, account growth, renewals, or service sales).
- Proven experience managing complex processes or campaigns with fixed deadlines.
- Strong project management skills and attention to detail.
- Experience using CRM systems to manage relationships, track activity, and produce reports.
- Ability to work closely with communications colleagues while retaining ownership of delivery and follow-up.
- Strong written and verbal communication skills, particularly for briefings and engagement reporting.
Knowledge and Understanding
- Understanding of BIDs or similar partnership organisations and the importance of ballot legitimacy.
- Awareness of how businesses and property owners engage with place-based organisations.
- Understanding of data protection and responsible handling of stakeholder information.
Personal Attributes
- Organised, persistent, and comfortable working to targets and deadlines.
- Confident and professional when dealing with senior stakeholders.
- Practical, delivery-focused, and outcomes-driven.
- Willing to learn, reflect, and continuously improve.
Please note the above is not intended to be an exclusive or exhaustive list of responsibilities and personal specifications but an outline of the main areas. Please also note that the Company reserves the right to update the job description at its discretion.
How to Apply
To apply for this role, please send a max 2-page cover letter and CV through to recruit@fitzroviapartnership.com by Tuesday 27th January 2026, 23:59.
Shortlisted candidates will be invited to interview (w/c 9 February 2026)
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact us.
